Customer Service
CONTACT US
You can reach our online support team Monday through Sunday 9am to 5pm PST via:
Email:info@certifiedworldwideapparel.com
Online Form:Contact Page
PAYMENT
We accept payment by Visa, Mastercard, American Express, and PayPal.
Occasionally, we may require additional information to verify your identity. In this case we will contact you by email. We reserve the right to cancel an order for any reason.
EXCHANGE RATES
All transactions in the US are processed in USD. The exchange rate that is used when making a purchase is determined by your credit card provider at the time of purchase.
Refunds are processed in the original currency on the original form of payment. Variances in refunds due to fees charged by credit card issuers and payment institutions. These factors are outside our control and we cannot be held responsible for such variances.
PRICES
Items discounted at 35% or more are final sale and not eligible for return or exchange. “Final Sale” denotes the marked product’s return policy, it is not an indicator that the product’s price will not change in the future.
While we work hard to keep prices displayed on certfiedworldwideapparel.com accurate there may be errors from time to time. If there is an inaccuracy in order pricing, we will contact you via email before shipping to correct the error. We reserve the right to cancel an order for any reason, including price inaccuracies.
Certified Worldwide LLC.does not honour price adjustments at this time.
LOST & DAMAGED ITEMS
Certified Worldwide LLC. shall not be held liable for any direct or indirect damages done by any services provided. All items are purchased at your own risk. Any damage caused during shipment is the responsibility of the postal service/courier. Certified Worldwide LLC. does not assume any responsibility for lost or stolen items.
SECURITY
Your online safety and the security of your information are of the utmost concern to us. We process all of our transactions via the PayPal online payment service – the most trusted name in online payments. Please view our privacy policy – we will never sell, rent, or trade your personal information with anyone.